Please reach us at customercare@yayraskn.com if you cannot find an answer to your question.
We offer a variety of products including in the categories of skin care, hair care, and herbs. All of our products are made with natural and plant based ingredients, and are free of harsh chemicals and synthetic fragrances.
Our products are suitable for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that are designed to nourish and protect the skin without causing any adverse reactions. Of course doing your own research and seeking advice from a skin specialist is recommended when starting using new products.
Orders are typically processed and shipped within 1-2 business days. Delivery times may vary depending on the shipping method selected and the destination of the order.
We offer a range of shipping options including standard shipping, and expedited shipping. Shipping costs and delivery times will vary depending on the option selected
If your order is delayed or lost in transit, please contact our customer service team for assistance at customercare@yayraskn.com. We will work with the shipping carrier to resolve the issue and ensure that your order is delivered promptly.
No, we are proud to be a cruelty-free brand and do not test any of our products on animals. We are committed to ethical and sustainable practices in all aspects of our business.
While we do offer a satisfaction guarantee on all of our products, we do not offer exchanges or returns. If you are not satisfied with your order, please reach out to us at customercare@yayraskn.com within 15 days of purchase and we will send you a replacement free of charge
We accept payment through major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal.
We source our ingredients from reputable suppliers who adhere to sustainable and ethical practices. We prioritize using organic and wildcrafted ingredients whenever possible.
To ensure the longevity and effectiveness of our products, we recommend storing them in a cool, dry place away from direct sunlight. It is also important to keep the products tightly sealed when not in use.
No we do not offer international shipping at this time.
Yes, we regularly offer discounts and promotions on our products. Sign up for our newsletter or follow us on social media and subscribe to our email list to stay updated on our latest offers and promotions.